What Should I Say to an Insurance Adjuster After Being Injured in a Texas Vehicle collision

At the Hollingsworth Law Firm, our Houston car accident attorneys know that being hit and injured by a negligent driver in Texas changes every aspect of your life. First, wherever you were going when you were hit is now a missed engagement. Everything beyond that moment is canceled, whether work, picking the kids up, or heading home at the end of the day.

Next, depending on the extent of your injuries, you could be hospitalized for an extended period or required to stay home until you can get your life back on track physically and emotionally. This means everything else is placed on hold, including your ability to earn a paycheck.

With mounting medical bills, and pressure from the insurance company to get your claim in motion, it is tempting to speak with the at-fault party’s insurance representative so you understand your options.

Unfortunately, giving you the peace of mind you need during this challenging time is not why they are calling. But it is why our Harris County personal injury lawyers are here. Our expert legal team has proven over thousands of personal injury cases, through the millions of dollars recovered for our clients, that personal attention matters.

Since 2003, we have dedicated our practice to producing real results for real people whose lives have been impacted by negligence so they do not have to speak with insurance representatives on their own.

Here is how to protect yourself when the negligent driver’s insurance company starts calling.

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What Should You Tell the At-Fault Driver’s Insurance Adjuster When They Call?

The negligent party’s insurance company will attempt to contact you immediately after they learn their policyholder was involved in a crash.

The purpose of their call will be disguised as a caring connection. They want you to feel at ease, so they can use long-standing (and effective) manipulation tactics to minimize their risk.

This may include but is not limited to, attempting to get you to take partial (or whole, if they can) responsibility for the collision, so they can undervalue or even deny your injury claim. In other cases, they may offer a settlement before you even understand the extent of your injuries, long-term medical needs, or how long you will be out of work.

Without having the tools you need to calculate your complete financial recovery needs, your conversation with the insurance company should be very simple and short.

A few tips for speaking with the at-fault party’s insurance representative may include:

• Remain calm and polite while briefly summarizing the crash, including that a negligent driver hit you and that you are seeking medical care. That’s it for now.
• Never give a recorded statement to the insurance company. They must tell you they are recording your call and ask for your permission. Politely decline.
• Never give the insurance company permission to review your medical records.
• Never allow an insurance representative to manipulate you into answering questions you do not have the answer to, including how hurt you think you might be. The reality is that you do not know. You are currently seeking care and cannot answer the question until you know the extent of your injuries.

Contact Our Personal Injury Attorneys in Houston, Texas, for Help Today

When you can tell your story physically, emotionally, and mentally, contact our dedicated Houston personal injury lawyers at the Hollingsworth Law Firm today by calling (713)-637-4560 or contact us online for a free case evaluation. We will take the lead in your case and route all insurance company inquiries through our office, so you never have to worry about saying anything that will jeopardize your claim.

Our skilled bilingual personal injury lawyers and support staff represent clients throughout Texas on a contingency basis, so you never pay any legal fees unless we win your case.

If you are ready to fight for the compensation you deserve, so are we. Let us take the lead.

About The Author

Steve Hollingsworth

Steve Hollingsworth is a seasoned trial attorney with extensive experience across Texas. After beginning his career as a felony prosecutor, Steve went on to represent major insurance companies before focusing on helping individuals injured in car, motorcycle, trucking accidents, and premises liability cases. Founder of his own firm, Steve is committed to providing personalized, client-focused legal representation to ensure justice for those he serves.